5/5 Eccellente
Kara P.
19 marzo 2024
Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio
Spring Break Stay
We had a great stay at Kevin’s place for spring break during the first week of March of 2024! The place was exactly as listed, conveniently located very close to a Walmart and all of the places we visited while there, (Disney, Legoland and Seaworld) were not a far drive, aside from the Orlando traffic. We did have a few hiccups when we first arrived. The alarm code didn’t work for us as described in check in. We called the management company and they finally gave us another code to try worked to get the alarm to stop going off. It was as though the alarm was never reset with our specific code because the one given specifically to us for our stay, just wouldn’t work. Thankfully, we left it alone the rest of the stay and it was fine! At this point after dealing with the alarm issue, we realized the AC upstairs was not getting cool. I got in touch with Maria at the management company and they quickly got someone out to look at it that night. They wound up having to replace the whole upstairs unit which put us without AC for two days but that was just an unfortunate event that was no one’s fault. The house is equipped with lots of fans so it was fine. Maria and Kevin both kept me updated and handled it as quickly as they could. Kevin gave us a refund for the first night of our stay, as well, which was very appreciated and unexpected. He was a great host even being located so far away. The management company was easy to work with handling all of our issues when needed.
Kara P.
Soggiorno di 4 notti a marzo 2024