2/10 Terribile
Katherine J.
1 aprile 2024
Mi è piaciuto: Check-in e posizione
Non mi è piaciuto: Pulizia, comunicazione, accuratezza dell’annuncio
Huge dissapointment
I booked this property for a family reunion with hopes of a wonderful week in Siesta Key. With the exception of the location (which is wonderful and right on the beach) the accommodations were a huge disappointment. The property is advertised as having 2 queen beds in one of the three bedrooms. That is in fact not true. The third bedroom only has one bed. I talked to the management company about the false advertising in advance of the trip and was told there was nothing they could to offset our costs since we had to rent another hotel room to accommodate our family. After arriving, we found a very very run down, beat up property that hasn't been taken care of. The complete opposite of the photos that promote the unit on VRBO. Additionally, I had to call the management company three separate times to fix the broken toilet. I also had to call to have the air conditioning repaired one day. The stains on the main couch in the living room are disgusting. The hole in the ceiling of the second bedroom is unacceptable. The least this management company could do is compensate us for the extra hotel room we had to book to make up for the false advertising. Don't be fooled by the misleading photos and write up on line. Renters beware. I would NEVER refer anyone to this property.
Katherine J.
Soggiorno di 7 notti a marzo 2024