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8/10 Buono
Valerie V., Parkville, MD
15 agosto 2023
Nice house with some unresolved issues
Rating Details:
The property manager was adequately helpful.
The vacation rental was spotless.
I was more than happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
House is very spacious with a beautiful view and a quiet neighborhood. We did encounter a couple different issues that were reported to maintenance, but never resolved during our week there. The TV in the upstairs master bedroom was broken due to no power surge protector from a previous week, that was supposed to be replaced and was not. The refrigerator had an issue where it took up to three days to get to a cool temperature they were supposed to send someone out which never happened and finally there is a leak under the sink in the kitchen that was reported we had water coming out from the cabinets. They were supposed to send somebody which never happened. We managed to tighten the pipes under sink. These are issues that should have been followed up with and were not. You pay a lot of money for a one week rental for these sort if issues to not be addressed. Luckily the home itself was beautiful.