Questa recensione risale a prima del 2018 e non è stata verificata.
2/10 Terribile
Andrea D., Milan, Italy
17 febbraio 2012
Luxury Villa? Yes... With Thieves Included
I'm very disappointed with my stay in this house. The reason is very simple: the house keeper brought inside the house a relative of hers who stole us during our stay 1600R$ , a HD Camera and 2 cel phone (one was an expensive iPhone).
This person was very smart and was stealing a little amount of money every day so it was very hard for us to notice it. He screwed up the last night when we didn't spend any money but the day after we discovered to have 400R$ less in our wallet so it was clear that a person came inside the flat.
At the end we have been able to get most of our things back except the iPhone. The robbery was really a serious event but what disappointed me even more is the behavior of the owner. In fact since the woman (house keeper) had been really nice with us for all the 2 weeks we decided to not call the police after we got almost everything back. The only thing still missing was an iPhone and the owner of the house, instead of trying to sorry and compensate our loss, told us that since we had some guests during the stay and we didn't call the police he could't be sure that the phone was stolen by this thief and didn't want to compensate our loss which is of over 600 euro... so we have been nice to them trying to not involve cops and trying to keep this thing silent and our compensation was to be treated like two stupids...
Since we booked a luxury house we were expecting adequate treatment for the price...
This event ruined our vacation and I feel to warn every person intentioned to book this villa to think twice.. Not only for the dishonest people who can access the house but also for the owner who can't handle serious problems like this..