2/10 Terribile
Jonathan T.
28 gennaio 2024
Mi è piaciuto: Posizione
Non mi è piaciuto: Check-in, comunicazione, accuratezza dell’annuncio
A complete disappointment. 2000 euros in extras!
We stated this property over new years while I was working in the area. Everything seemed to seem fine prior to our arrival however once we got to the property they were many things wrong with the advertisement and the communication process with Martina. First of all the living space is quite nice but not as clean as one would expect. The beds are quite old as is all the furniture and it seems like this property could use an update. That's the good.
To start off there is ZERO information that is current provided in the apartment or online. We had difficulty connecting and locating wifi. The use of the facilities is a complete scavenger hunt to figure out where the amenities are, how the washing machine works and so on and so forth.
There is also no hot tub and the pool is not heated!
We had a small issue with the washing machine due to the lack of information provided by Martina and her team. We tried using the washing machine which we were allowed to do and upon our first use it was very difficult for us to manage the machine and because of our slight user error Martina took it upon herself to charge us 1,000 euros for a repair that probably costs 50 euros.
We also had a few friends over during the day for skiing and she insists that we broke the rules and were harboring additional guests while not paying. Once again she insists upon charging us an additional 1000 Euros.
Feel free to take the risk on this place but if it were up to me, I will not be returning.
Jonathan T.
Soggiorno di 7 notti a dicembre 2023
