Traveled to Florida with family for the interment of my father.
Stayed 9 days.
Large and spacious house. Kitchen is in great condition and extremely well stocked with dishes, pots/pans & utensils. Only missing a cheese grater. Bathrooms were all functional and in good condition.
House cleaners need to move furniture when cleaning. Area under sofa was very dirty with lots of food scraps, popcorn, hair ties... Bedspreads and throw pillows have stains and need to be replaced. All blankets need laundering. Carpet is in all bedrooms and is in extreme need of replacing with numerous stains, rips and ripples.
Paid extra to heat pool/spa but discovered heat was not working. Contacted property management who was very responsive. We lost 2 days of heat.
No information was available regarding garbage or recycle collection days.
No instruction for operation of the living room TV, which is different than ROKU in bedrooms. Someone had turned the cable box off so it took some troubleshooting before it was useable.
No information was provided regarding entering the gated community or what is required for guests to enter. Also, each guard had different requirements.
A little inexpensive TLC and some scrubbing could easily make this place a 5 star.